Jim : Hi Karen. You look upset, what's wrong?
Karen : It's nothing. I'm just a little nervous.
Jim : Is everything all right?
Karen : Well, I'm having surgery tomorrow on my finger.
Jim : What's wrong with your finger?
Karen : I broke it the other day playing basketball.
Jim : Oh, that's terrible.
Karen : Yeah, it's been bothering me since that day.
Jim : Are you afraid of having surgery?
Karen : Yes. I've never had surgery before.
Jim : I wouldn't worry. I had to have surgery on my leg last year. Everything went fine.
Karen : Were you nervous before the surgery?
Jim : A little. Who's your doctor?
Karen : Dr. Allen.
Jim : Oh, I've heard he's really good. I don't think you have anything to worry about.
Karen : Good. That makes me feel much better.
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Conversation Level 3