Mark : What did he say?
Jessica : He said he had to cancel the meeting this afternoon.
Mark : Oh, I see.
Jessica : Is there a problem?
Mark : No, It's not a big deal. He and I were supposed to talk to some new customers today.
Jessica : Sorry to hear that.
Mark : It's OK. This has been happening quite a bit recently.
Jessica : That's strange. I wonder why?
Mark : His wife has been sick, so sometimes he has to go home early to take care of her.
Jessica : I see. How's work been going?
Mark : Things are slow right now. Would you mind if I borrow your phone, mine's out of batteries and I have to call my boss to tell him about this.
Jessica : OK, let me go get it. Its in the car.
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Conversation Level 3